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FAQ
Categories
Getting Started
Billing & Payments
Account & Login
VPN Setup & Technical
Privacy & Security
FAQ
Billing & Payments
Questions about payments, subscriptions, refunds, and billing — answered here.
What payment methods do you accept?
How does billing work?
How do I cancel my subscription?
What is the refund policy?
How do I update my payment method?
Why was I charged? / I don't recognise this charge
Why am I still being charged after I cancelled?